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26/03/2026 8:45 am
I have an issue with the iCode trackball that I bought recently (at least I think I do). The issue is that the movement is not smooth when moving the trackball, it is very jerky and this happens in game and when moving the mouse cursor in Windows 11. I have no issue with the Spinner which is very smooth. I have tried ajusting the sensitivity and acceleration but nothing makes a difference. I have tried different USB ports and a different cable, can I ask is this expected behaviour or could I have a faulty unit?
26/03/2026 9:59 am
Hi. Does it happen in both horizontal and vertical directions or is up and down different than left and right in any way? You might had a slightly misaligned sensor inside in one of the directions. If this is the issue, I can create a quick video on how to align.
Also turn off acceleration and put sensitivity on very high while testing.
26/03/2026 11:08 am
Michael, I noticed you had purchased two trackballs. Is this happening on both? Also have you installed the 3.0 firmware?
This post was modified 9 hours ago 2 times by Ali Jani
